OURS BOUTIQUE POLICIES
- Ours Boutique will process an order in 48 hours if the order is placed Monday 8:00 am to Friday 6:00 pm. Any order placed Friday after 6:00 pm, Saturday or Sunday will be processed as received the following Monday.
- An email confirmation will be sent to the client once the order is processed.
- Ours Boutique offers shipping to the United States and Puerto Rico for a $7.00 flat rate, per order.
- Package will be shipped from our warehouse 48 hours after order was placed. If an order is placed Friday after 6:00 pm, Saturday or Sunday it will be shipped the following Tuesday.
- Package should arrive 3 – 7 days after client received shipping confirmation and tracking #.
- Once the client receives shipping confirmation and Tracking #, Ours Boutique is not responsible for any delays, wrong delivery, torn/opened packages or any stolen packages. This becomes responsibility of the USPS and their process.
- We accept returns up to 30 days after customer’s order confirmation.
- Returned package must be received at Ours Boutique by day #30 for client to be refunded.
- Merchandise must be new, unworn, and unaltered with tags attached.
- Customer is responsible for any return shipping fees.
- Customer should include order number and reason for return
- Ours Boutique can’t guarantee that the same item will be available for exchange. All items available will be posted on our website for clients to verify availability.
- Please allow 3-7 business days for Ours Boutique to receive your return, and 7-10 business days for our return department to process your return and make the refund.
RETURN ADDRESS:
OURS BOUTIQUE
ATTN: RETURNS DEPARTMENT
11629 E Del TIMBRE DR
SCOTTSDALE, AZ 85259
- Items that are “ON SALE”
- Accessories
- Swimwear
- Bodysuits
- Bralettes
- Undergarments